Patient Information

First Visit

Your first visit will be a thorough evaluation followed by a discussion of our findings. So that we can properly prepare you, we typically do not schedule initial exams and treatment on the same day; we want to make sure you have all the information you need, and that all of your questions are answered prior to any treatment being provided. We would like you to be aware that there is a fee associated with your first visit. If you would like more information about that, please contact us.

Preparation for your first visit


CLICK HERE >> to complete your registration online and bring them with you to your first appointment. It is important that you list any medications, allergies or other pertinent information that could affect your dental care.

We are available to respond to your concerns and encourage you to ask questions at any time. We are looking forward to seeing you soon!

Scheduling

Our office hours are as follows:


Monday: 8am - 5pm
Tuesday: 8am - 7pm
Wednesday: 9am - 7pm
Thursday: 8am - 7pm
Friday: 8am - 2pm
Saturday: 8am - 1pm
Sunday: Closed

To schedule an appointment in our office, please contact us at (610) 459-9963.

We are currently working on an electronic appointment submittal process, so check back soon for an even more convenient way to request an appointment!

Financial Policy

As a condition of your treatment by this office, financial arrangements must be made in advance. The practice depends upon payment from the patients for the cost incurred in their care and financial responsibility on the part of each patient must be determined before treatment. All emergency dental services, or any dental services performed without previous financial arrangements, must be paid for at time of service. Patients who carry dental insurance understand that all dental services furnished are charged directly to the patient and that he or she is personally responsible for payment of all dental service. This office will help prepare the insurance claims and help assist in making collections form the insurance company. This office does not render treatment of the assumption that our charges will be paid by our patient’s insurance company.
At time of treatment, I would like to take care of my balance in the following manner:

PLEASE SELECT:


1. I will pay by cash or check at time of service.
2. I will pay by credit card at time of service.
3. I am interested in the in-house service plan contract
4. I would like to apply for an extended payment plan through Care Credit.
In consideration for the professional services rendered to me, I agree to pay for the value of the services rendered to me, at the time said services are rendered, if a balance is outstanding once we receive your insurance payment, you must remit the balance within five days of the statement. I agree to pay all costs and reasonable court and or attorney fees if suit be instituted hereunder.
A Finance charge of 11/2 % per month (18% per annum) on the unpaid balance will he charged in all account exceeding 60 days.

Appointment Policy

We reserve time just for you. Appointments are carefully scheduled so you will be best served. Please be on time so we can perform all the treatment that has been scheduled. If you must reschedule, please allow at least 2 business days notice to reschedule a non-surgical appointment and 7 days for a surgical appointment. Cancellation fees in the amount of $50.00 will added to your account if proper notice is not given.

 

Insurance Policy

If you have dental insurance and would like us to file your claim, be sure to include all the necessary information when filling out your patient registration form.
Our insurance coordinators deal with many different insurance companies who offer many different dental and medical plans. These companies can change benefits, co-pays and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate your insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.
We will send your claims to any insurance carrier upon verification of coverage, regardless of our participation with them, contingent upon the following items.

1. We will bill your carrier as long as you are receiving treatment here. Insurance payments can take 45-90 days to reach us due to the complexity of the types of services we perform and the nature of the insurance industry.
2. If your insurance does not pay within 60 days, it is your responsibility to pay of the balance and be reimbursed by us as those payments arrive in our office. Please monitor your statements for claims pending and call your carrier with any questions that you may have. Ultimately, you are responsible for any fees your carrier declines to pay.
3. We will help in negotiating a disputed claim ALONG WITH YOUR HELP. Insurance reimbursement is a contract between you, your employer and your carrier, and you are responsible for the payment of your account within the limits of our financial policy.

ONLY 245.00 PER YEAR
To accommodate our patients who are without dental insurance, we have an in house service plan.

 

This will help maintain your dental health as well as help with the cost of treatment.

 

- SERVICES OFFERED TWO TIMES A YEAR FROM THE DATE OF REGISTRATION
- 10% Discount for full payment prior to initiation of treatment on crowns, bridges, dentures, and implants during the effective twelve months from the start date of the Service Plan.
- Complete check-up exams with general practitioner
- Thorough routine cleanings. ( excludes periodontal procedures)
- Oral Cancer Screening
- Complete Radiographs (x-rays) as needed
- Fluoride treatment for all children under 18
- Comprehensive home care instruction

 

Services are offered for one calendar year from the date of registration. Partial reimbursement cannot be made for services unutilized. Payment is due at the time of treatment.

 

Fees for services other than those expressly stated are not covered by this registration.